STACKTECH LLC takes client privacy and the confidentiality of client business data very seriously. STACKTECH LLC recognizes that its clients’ communications system and configuration are critical to their business, and that clients must fully trust that system and the company that provide complete and ongoing security monitoring. This policy outlines the types of information STACKTECH LLC may collect, and its commitment to keeping that information safe, secure and private.
STACKTECH LLC provides a service which enables clients to upload and store their system configuration information and call statistics data on STACKTECH LLC servers and equipment. Clients using i-Communicate have the ability to disable the collection of call statistics data. Disabling this data collection will disable any available reporting capabilities. STACKTECHLLC does not review, edit, monitor, disseminate, or use individual client information, data or communications in any way, except to for technical support, monitoring, to investigate a suspected Terms of Use violation or as may be required by law. STACKTECH LLC may use aggregated usage statistics to assess system performance and scale.
STACKTECH LLC does not monitor the content of any communication originated from or transmitted or received by its clients.
In order to monitor the performance of clients’ systems, provide clients with technical support and provide product enhancements and upgrades, STACKTECH LLC, by default, maintains top level access to its client’s network and systems. Throughout the term of this agreement, STACKTECH LLC may implement numerous security techniques to ensure the safety of client data and system access and to minimize the risk of network intrusion.
STACKTECH LLC may collect information from visitors to the stacktech.biz web site, or any other web sites operated by STACKTECHLLC. STACKTECH LLC may collect the Internet addresses of STACKTECH LLC site visitors. STACKTECH LLC may use the information that it obtains from the STACKTECHLLC website to both improve its services and help troubleshoot possible STACKTECHLLC website problems. STACKTECH LLC may also analyze non-identifying statistics that it collects from website visitor usage information and provide this data to qualified third parties. Additionally, STACKTECH LLC web properties may contain content from third-party content providers, although these content providers neither receive nor distribute STACKTECH LLC user or client information, nor do they receive user or client information from STACKTECH LLC.
STACKTECH LLC requires a valid, working e-mail address from clients upon initial account setup in order to send account information details, including account username and password information. If a client does not wish to receive any further communications from STACKTECH LLC after the installation process is complete, a client may send a request to support@stacktech.biz. Removal from this list will significantly limit STACKTECH LLC’s ability to provide client with technical support. In addition, STACKTECH LLC may periodically communicate with clients regarding new products, product updates, and important STACKTECH LLC news and information. Clients have the option to exclude themselves from these communications. If a client would like to cease receiving communications from STACKTECH LLC, the client must send a request support@stacktech.biz with the subject line "UNSUBSCRIBE." STACKTECH LLC will not sell or distribute client e-mail or physical address to any third party, other than a) a qualified provider of services to STACKTECH LLC who also subscribes to the terms of this Privacy Policy or b) with the client’s express permission, to a qualified STACKTECH LLC partner upon the client’s request.
STACKTECH LLC sites use cookies to enhance the user's experience by allowing STACKTECH LLC to recognize a user's return visit to STACKTECHLLC’s own services. Browsers are usually set to accept cookies. However, if a client would prefer not to receive cookies, the client may alter the configuration of its browser to refuse cookies. If a client chooses to have its browser refuse cookies, it is possible that some areas of STACKTECH LLC’s site will not function as effectively, and the client may be unable to log into STACKTECHLLC’s web-based administration tools, preventing the administration of the client’s system. Further, STACKTECH LLC may use a third party to provide statistical analysis regarding its web users and may set cookies in order to gather the information needed to perform its statistical analysis. The information collected by the third-party cookies does not contain any personal information and cannot be linked back to any individual user.
STACKTECH LLC uses and collects IP addresses to analyze trends, administer the site, and track users' movement across the site, and may provide this data to qualified third parties to help STACKTECH LLC improve the site and its service.
STACKTECH LLC’s web sites may contain links to other sites. Please be aware that STACKTECH LLC is not responsible for the privacy practices of such other sites. STACKTECH LLC suggests that the users of STACKTECH LLC products and services to be aware that when they leave URLs under STACKTECH LLC’s control that they read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by STACKTECH LLC web properties site or the STACKTECHLLC application.
STACKTECH LLC implements numerous security techniques to ensure the safety of client data and system access. For clients accessing STACKTECHLLC’s site with 4.0 versions or higher of Microsoft Internet Explorer or Netscape Navigator browsers, client information is encrypted and authenticated, using Secure Socket Layer (SSL) technology. The SSL systems provide data security for clients and clients’ users, and the authentication ensures that Clients’ valuable content is available only to registered users and is not accessible to unwanted parties. Each registered user in the client’s organization will be provided with a unique username and password. Each time a user logs onto a client’s specific STACKTECH LLC application, the recognized user can only be authenticated and allowed access using the correct username and password that has been assigned. A session will be issued for the limited purpose of capturing encrypted authentication data for the length of the Session. Neither the username nor the password will be included in the session. Security protocols put into operation by STACKTECH LLC are determined by encrypted session IDs as well as dynamic data.
STACKTECH LLC does not sell products or services for purchase by children. STACKTECH LLC does not knowingly solicit or collect client identifiable information from children or teenagers under the age of eighteen. In addition, STACKTECH LLC will not knowingly link to any third-party web site that solicits or collects client identifiable information from minors. If a client believes that a minor has disclosed personally identifiable information to STACKTECH LLC, the client must immediately contact STACKTECH LLC at support@stacktech.biz so that the information can be removed.
STACKTECH LLC promises to be extremely careful with any information clients entrust us with, and STACKTECH LLC expects that clients will do the same. This includes ensuring the physical and electronic security of the client’s network, as well as maintaining the privacy and confidentiality of the client’s own data, usernames and passwords. Client is also obligated, no less frequently than annually, to verify its contact information for those designated parties within Client’s organization who are able to make decisions about access to the STACKTECH LLC system and its components. Only those individuals identified by the client with these rights will be permitted to make changes to levels of access and security. Client is obligated to provide STACKTECH LLC with immediate notice once someone who has levels of access authority separates from Client’s employ so that system access is immediately denied. Absent such action by client, STACKTECHLLC cannot be held responsible for access to client data by unauthorized individuals.
If a client has any questions about this Policy or the practices of the STACKTECH LLC website, then please contact STACKTECH LLC at support@stacktech.biz.